Handbook of Practice Management > Volume 71, Number 0 > Pp. 1-01-1-04

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1. Introduction

Handbook of Practice Management started in 1990 when, after more than two decades of stability, general practitioners were presented with a substantive change in their contract. The last 10 years have seen more changes than in any previous decade in the existence of the NHS in the way primary care is managed, in what is expected of it by governments, and, as the exchange quoted above demonstrates, in the roles of GPs and patients and their expectations of each other.

Handbook of Practice Management is not just a factual guide. It is also a source of professional wisdom about managing a general practice. The authors, two practice managers and two GPs, have worked in a variety of practices and the Handbook draws on their wide experience.

Handbook of Practice Management covers a huge range of topics and sheds light on many different aspects of what goes on in practices. It is a source of information and provides advice and suggestions on how to do things. It is a reference and a training tool. There is something to help everyone who needs to understand how the machinery of primary care operates.

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